A time of unprecedented need
"The United States may be facing the most severe housing crisis in its history"
Helping ensure state and federal CARES act, rental support and other funds are spent wisely
The process of applying for utility and rental assistance is fragmented and can be difficult to access. Applicants often spend hours on the phone, are required to take time off work to meet with a caseworker, and then find they do not have the right documents to support a positive eligibility determination. These challenges deter applicants unable to miss work, or those who do not have transportation, or child care from applying for assistance. Applicants need a solution they can access anywhere, at any time with a seamless customer-focused experience from application through payment.
THE COVID-19 EVICTION CRISIS: AN ESTIMATED 30-40 MILLION PEOPLE IN AMERICA ARE AT RISK, The Aspen Institute, August 7, 2020